content design | service design | user research | UX strategy | information architecture | technical writing | content operations
From 2019-2021, I worked with my local organizing team to create content guidelines, and design a strategy for building an online Slack community.
Before our first team meeting, I audited historical content from our team Google drive and different public channels. I removed inaccurate or duplicate content, and distilled key messages.
Collaboration
I worked with 2 co-chairs from my local organizing team to plan a retreat to brainstorm our goals for the year. To create useful content to meet the needs of our audience, we co-designed 3 workshops.
On the day of our retreat, I facilitated workshop 1 about defining our target audience and how we want to speak to them. During the other activities and discussions, I took notes and synthesized our findings and content needs.